To sell tickets for your event, you first need to create a new ticket type. This article explains how to do this step-by-step.
Create a ticket
Creating a ticket is very easy. Here's how:
Go to Congressus Manager, click on 'Events' and go to the event for which you want to create tickets. Haven't created an event yet? Then create a new one. You can read how to do this here
.Go to the 'Ticket Types' tab and click on 'Add Ticket Type'
If your event doesn't have tickets yet, you can add tickets here. You can also copy existing tickets; all information from the copied ticket will be duplicated for the new ticket
.Add the requested information:
Name - give the ticket a name (such as 'Early bird' or 'VIP')
Description - Add more information about the ticket. Use the description to share specific information about the ticket.
Available dates - the date and time your tickets are available for purchase. Tickets are not available for purchase before or after the "available from" date.
Available Quantity - The total amount of tickets you want to make available.
Waitlist - If your sign up type is set to "Sign up" under the "Sign up" tab, you'll also have the option to use a waitlist. Once the event is full, additional signups will be placed on a waitlist.
Price - Indicate whether the ticket has a price. If your ticket is free, enter 0.
Advanced settings
In advanced settings you can configure your ticket even further.
Ticket audience - specify the audience (or target group) for this ticket. You can differentiate between "members" and "non-members," for example.
Tickets per order - This is the maximum number of tickets a participant can purchase per order. This option is only available if you selected "Ticketing" as the signup type under the "Sign up" tab.
Additional information - If you're using the Pro or Enterprise Package, you can choose to add a form to your ticket. This is useful if you want to know if there are any dietary requirements to consider, for example.
Confirmation email - if this is checked, you will see an additional text box where you can add additional text to the confirmation email.
Confirm the sale of your tickets
Don't forget to save your settings. You can then view the event on your website to check if your ticket settings are correct. If your tickets aren't listed, check the following settings:
Double check the available date your ticket is for sale
Confirm that your tickets are visible, you can do this under 'advanced settings'
Set the right audience for your ticket in 'advanced settings'
Edit your tickets
Want to edit your tickets? Go back to the "Tickets" tab, click "Edit," and change your ticket settings.
Actions
In addition to the usual settings, the following actions are also available when editing your tickets:
Duplicate ticket - create a new ticket with the same settings
Delete ticket - Click the trash can icon next to 'Duplicate ticket' to delete the ticket.
You can't delete tickets after they've already been sold, even if they've been canceled and refunded. You can, however, hide the ticket under "Ticket Visibility."
Unsubscribe from an event
For each ticket type, you can determine whether a participant can cancel their ticket. To do this, set a future date under "Cancel until
.