When you create a direct debit file, members do not automatically receive an email about it, also known as a pre-notification .

You can, however, email all members whose accounts are being charged using the "Email Members" button. In this email, you can direct members to the "My Invoices" page in their website profile. There, your members will see exactly which invoices are being charged.

According to direct debit regulations, you must pre-notify your members before collecting their fees. This is usually 14 days before the due date of the direct debit file. However, you can deviate from this, provided you've informed your members. This can be done, for example, in the association's bylaws.