Uncollectible invoices

If the recipient of the invoice is unable to pay, you can mark the invoice as uncollectible. Uncollectible invoices will no longer be sent reminders.

You can mark an invoice as uncollectible by searching for the invoice in question. Then click on ‘Other’ in the top right corner and select ‘Mark as uncollectible’.

An uncollectible invoice remains available in your administration. This way, the invoice numbers continue to count properly and you keep the tax authorities happy. Of course, the invoice is given a separate ‘uncollectible’ status.

Want to remind someone about an uncollectible invoice? You can mark an uncollectible invoice as collectible again. This is the reverse of making an invoice uncollectible.

Find the invoice in question, click on ‘Other’ in the top right corner, and select ‘Mark as collectible’.